Blokko Support

Blokko is an ad-free block puzzle for iPhone and iPad.

Coins and purchases

You can earn coins by completing lines in Classic mode and gaining new stars in challenges. Purchased packs are credited after Apple confirms the transaction.

If a purchase was not delivered, open the Shop and choose “Check pending purchases”. Make sure you are connected to the internet. Purchases waiting for approval are delivered only after confirmation.

Coins are stored on the device. Packs already delivered cannot be restored after deleting data or reinstalling the app. To request an App Store refund, visit reportaproblem.apple.com.

Games and challenges

Your game is saved automatically on the device. Challenge rewards are granted for new stars; replaying a completed level with the same number of stars does not award more coins.

Contact

Email Francesco Bianco at f.bianco.dev@gmail.com. Include your device model, iOS version, Blokko version and the steps that led to the issue. Never send passwords or card details.